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What happens after I place an order?
Once you’ve placed your order, we’ll send a confirmation email right away. If your items are in stock, we’ll typically have them shipped out within five business days
Missing Tracking Email?
Our products typically ship within five business days. Once your order is on its way, we will send a tracking email to your inbox. If you haven't received an update after five business days, please contact us at sales@waterfountaindirect.com, and we’ll be happy to assist you
Shipping Time Guarantees
Shipping estimates provided are approximate and not guaranteed. As delivery times are subject to change, please consider this when placing orders with specific delivery date requirements